Terms of service

By creating a DockService Log account you agree to these terms. If you sign up for a company, you agree on its behalf.

The service

DockService Log is a tool for recording loading dock equipment, planned maintenance and service visits. Due dates, results and "needs repair" flags are only as good as what was entered, and the suggested service intervals are general practice: follow each manufacturer's maintenance instructions, lockout and safety procedures, and inspection requirements. We aren't responsible for property damage, injuries, missed inspections or the condition of any equipment.

Your account

• Keep your password private. You're responsible for what happens under your account.
• The company owner controls who joins the company's account and can disable users at any time.
• Don't misuse the service: no attempts to break in, overload it, or access other companies' data.

Plans and billing

• New companies get a 14-day free trial without a card. After the trial, records stay readable, but adding or changing records needs a paid plan. Paid plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.
• You can cancel any time from the Billing page; you keep paid features until the end of the period you paid for. We don't give partial refunds.
• If a plan lapses, your data stays, but adding and changing records, and logins for other people, stop working until you choose a plan again.
• We may change prices with at least 30 days' notice by email.

Your data

Your company's records belong to you. On plans with CSV export you can export them at any time, and we'll send a copy on request. See the privacy policy for what we store.

Availability

We work to keep DockService Log running but can't promise it will never be down. The service is provided "as is", and our total liability is limited to what you paid us in the last 12 months.

Changes and ending

We may update these terms and will email account owners about material changes. You can stop using DockService Log at any time; we may suspend accounts that break these terms.

Contact

Use the feedback form.